Online reputation: Almeida Junior is case of the Tech SC with the Reviewr

A little over two years ago, Almeida Junior initiated a job with Reviewr – company specialized in online assessments – with a pilot project at the Continente Shopping which caused this mall to be the better rated among the competitors in the region of Grande Florianópolis. Nowadays, the six malls of the network are served by the startup for monitoring of platforms such as TripAdvisor, Foursquare, Google, among others. Last Sunday, the 15th, both companies were cases in the show called Tech SC, aired by NSC TV – affiliated of Rede Globo, in Santa Catarina.

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Reviewr is the first reviews management startup in Brazil that aggregates all these evaluations in a single panel, thus simplifying the management of the volume of information. Besides, the software analyzes the data and provides competitive intelligence to the establishments, such as most frequent words, feeling analysis and scores in each site of evaluation.

“We initiated a new cycle in our malls with the Reviewr in which we can hear more from our customers through the several platforms, while interacting with them in a personalized and individual manner, thus directing our efforts to provide them with an incredible experience. Moreover, the service is fast through the platform”, says Rafael Fiedler, corporate and digital marketing director at Almeida Junior.

 

Please, watch the full content: https://g1.globo.com/sc/santa-catarina/techsc/noticia/2019/12/15/startup-de-florianopolis-desenvolve-plataforma-de-gestao-de-reputacao-online.ghtml

Balneário Shopping Mall receives IMPAR Award

Balneário Shopping  Mall was the most remembered mall in the shopping center category in the Foz do Itajaí region and received the IMPAR Award (Preference Brands Index and Regional Affinity), awarded by NDTV. Held in partnership with IBOPE Inteligência, IMPAR points out the most remembered and preferred brands by consumers in the state.

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The mall is recognized in Santa Catarina and nationally for its differentiated mix with important national and international brands. “We work strategically to deliver the best experience to our consumers and have the public recognition is always our greatest achievement,” says the mall’s superintendent, Elizângela Cardoso.

In addition to showing the brands indicated by regions of Santa Catarina, IMPAR 2019 also points out the preferred by consumers at the state level, where about 40 segments, including commerce, industry and services, were included in the research. The winners in each segment are disclosed in the IMPAR Yearbook, which contains the complete survey data.

Garten Shopping innovates and will have the first robot that makes and serves ice cream in Brazil

A high-tech ice cream maker, which prepares different flavors of sundaes and milkshakes just like the customer wants, will be an attraction starting in December at Garten Shopping in Joinville. Through a tablet, the customer personalizes their product, pays by credit or debit card and receives the product without any complication. One of the differentials is the experience of being served by a robotic arm, the Icebot, which will delight the kids and techies with its sympathy. Sundaes and milkshakes in various flavors will be available in the kiosk, all served in glasses and biodegradable straws.

The novelty is part of Industry 4.0, which integrates automation into people’s daily lives. According to the manufacturers, the robot reduces waste by 10-15% and increases productivity by up to 25%. Roboteria is a Joinville company, which emerged from the dream of three friends to bring a new concept to the market.

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Intending to connect technology to people’s daily lives, engineers Caio Arantes, Guilherme Menegaço, and designer Roberto Homem de Mello came together to create an innovative operation that will be 100% conducted by a robotic arm. The idea came from one of the partners, who works in the industrial sector and saw a way to offer a new experience to the public with the product.

“This market has grown abroad, not only for its practicality, but also for its innovation and technology,” explains Mello. Installed at Garten in December, Roboteria will be the country’s first in this format. “We chose Garten because of the high flow of people who monthly pass by it,” says the businessman.

For Rafael Fiedler, Almeida Junior’s Marketing and Digital Director, the new operation will provide the customer with a unique experience involving technology. “The company has innovation in its DNA, which is spreading in all areas, including the commercial area, and Roboteria is a concrete example of this,” he says.